Confidential business information is the most valuable asset
for most businesses. Safeguarding it is a lot more complicated
than locking the door when you leave.
Confidential information is being used every day in your business.
Hence, it's a real challenge to protect it.
For example, in the restaurant
business, recipes and ways of preparing certain dishes are
what distinguish a restaurant. Employees need access to the
recipes to prepare the food. If an employee leaves and takes
the recipes and "secret sauces" with
them to a competitor, the business could be seriously harmed.
For technical companies, formulas or technical specifications
are critical information. Employees and suppliers need access
to the information to perform their jobs and develop further
enhancements. The business can be seriously harmed if an employee
discloses the formulas or technical specs to a competitor or
uses it to start a competing company.
"Trade Secrets"
The safest way to protect your
information is to keep it "secret." A
trade secret can be any formula, pattern, device, machine, process,
technique, compilation of information, or program. A trade secret
remains good only long as it is not disclosed.
For example, extraordinary steps are taken to safeguard the
formula for Coca-Cola. It is said to be kept locked in a bank
vault. The bank vault can be opened only by vote of the Coca-Cola
Company's board of directors. Only two Coca-Cola employees
ever know the formula at the same time. The employees' identities
are kept secret and they are not allowed to fly on the same
airplane.
Practical Safeguards
While it may not be possible to keep your information secret,
there are practical steps that you can take to protect trade
secret and confidential information:
- Limit access to only those with a real need to know in order
to do their job;
- Before allowing access, require a signed confidentiality and
non-disclosure agreement; and
- Take steps to secure the information (e.g., mark it, log who
accesses it, lock it up).
Inventions and enhancements
It's important to establish
that the company owns the rights to inventions or enhancements
created by employees or contractors. This can be accomplished
in an agreement assigning rights to the employer. You'll need "work for hire" agreements
with contractors.
Non-solicitation agreements
Non-solicitation agreements protect your business by precluding
former employees or contractors from soliciting customers or
other employees for a period of time (e.g. one year) following
termination of employment.
"New" versus "Current" Employees
There is an important difference
in the agreements for new employees and agreements for current
employees. For these agreements to be legally effective, there
must be what's called "consideration." For
new employees, hiring is consideration. For current employees,
you must give them something of value (e.g., $10). If an employee
is promoted, you may need to have him/her sign a new agreement,
to maintain the legal effectiveness.
In conclusion, while there are legal remedies for theft or unauthorized
disclosure of confidential information, it is costly and disruptive
to pursue litigation. It's much better to take steps to protect
your business information by limiting access and clearly establishing
that you intend to protect your rights. Good business practices
and appropriate agreements can go a long way to protecting your
business information and your competitive advantage.
Jean D. Sifleet
Attorney & CPA
120 South Meadow Road
Clinton, MA 01510
t. 978-368-6104
f. 978-368-6105
jean@smartfast.com
P.S. My office provides assistance with business practices,
confidentiality and non-disclosure agreements as well as employee
agreements. If you'd like to discuss steps to protect your confidential
information, please give me a call.
To subscribe, please fill out the form below.
Jean Sifleet, business attorney, CPA and three-time entrepreneur, is pleased to announce the release of her new book, Advantage “IP”: Profit from Your Great Ideas. Visit the Smartfast Bookstore for details, and to order the book.